-- CHEYENNE, WY, June 1, 2026 — WyHy Federal Credit Union announced the promotion of Andrea Valois to Chief Retail Officer, recognizing her extensive leadership experience, commitment to member service, and long-standing contributions to the organization’s retail banking operations.
Valois brings more than a decade of financial services experience to the role and has been part of the WyHy team for seven and a half years. Most recently serving as Director of Retail for nearly four years, she helped guide retail growth initiatives, strengthen branch operations, and improve member engagement across multiple locations throughout Wyoming.
Her banking career began in 2008 as a teller, eventually advancing through several leadership positions within retail banking. That hands-on progression has provided Valois with a broad understanding of branch operations, employee development, and member-focused service strategies.
In her new executive leadership role, Valois will oversee all retail operations for WyHy Federal Credit Union. Her responsibilities will include driving strategic growth, enhancing operational efficiency, supporting employee leadership development, and continuing to elevate the overall member experience throughout the organization.
“Her passion for retail at WyHy is unparalleled,” said Matt Ballou, Chief Executive Officer of WyHy Federal Credit Union. “Andrea has consistently demonstrated a strong commitment to our members, our employees, and our mission. Her leadership and energy make her the ideal person to guide our retail operations into the future.”
Valois expressed gratitude for the opportunity and emphasized her continued dedication to serving both employees and members across Wyoming communities.
“I’m incredibly proud of the journey that’s brought me here,” said Valois. “Retail banking has always been where my passion is, and I’m excited to continue supporting our teams while helping members achieve financial success in this new role.”
The leadership transition comes during a period of continued growth and organizational momentum for WyHy Federal Credit Union. Headquartered in Cheyenne, the credit union has served Wyoming communities for more than 70 years and continues to focus on personalized financial guidance, community involvement, and member-centered banking services.
WyHy leadership noted that the promotion reflects the organization’s commitment to developing internal talent and strengthening leadership as it continues to expand services and deepen relationships with members across the state.
About WyHy Federal Credit Union
WyHy Federal Credit Union is a Wyoming-based, member-owned financial cooperative headquartered in Cheyenne, Wyoming. Serving communities across the state for more than seven decades, WyHy provides personal and business banking services, lending solutions, mortgages, and financial education resources designed to help members achieve long-term financial success. The credit union operates with a mission centered on personalized service, community involvement, and lifelong financial partnerships.
Contact Info:
Name: Amy Davis
Email: Send Email
Organization: WyHy Federal Credit Union
Phone: 307- 638-4200
Website: https://www.wyhy.org
Release ID: 89193399
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